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Unveiling the Secrets to Industry Success: How Benchmarking Leads to Superior Performance

Choice Reviews Online
Benchmarking: the search for industry best practices that lead to superior performance
Robert C. Camp

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The article discusses how benchmarking can help companies improve their performance by learning from industry best practices. It provides practical examples on how to conduct benchmarking studies effectively. The main goal is to help middle managers in various organizations launch their own quest for excellence.