Decision Sciences
8 years ago

Soft Systems Methodology Revolutionizes Information Systems, Empowering Purposeful Human Action

European Journal of Information Systems
A role for soft systems methodology in information systems development
Michael Winter, David H. Brown, Peter Checkland

Paper Summary

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The article discusses how soft systems methodology (SSM) can be used in developing computer-based information systems. SSM views information systems as serving human actions, leading to specific principles for development. The authors introduce the 'information system/information system development model' (IS/ISDM) to analyze different approaches to IS development. They suggest that SSM can play a valuable role in improving IS work.