Business, Management and Accounting
8 years ago

Unlocking Success: How Firms Boost Profits Through Intangible Resources

Total Quality Management & Business Excellence
The power of intangibles in high-profitability firms
José Cabanelas Omil, Pablo Cabanelas, Antonio Vaamonde Liste

Paper Summary

High-profitability firms focus on managing intangible resources like human skills, organizational structure, and relationships. A study of 496 companies showed that these firms prioritize factors that boost employee productivity, innovation, and business connections.

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