Integrated information systems structures fail to deliver promised benefits, study finds.
The article discusses how organizations can improve their information systems by integrating them at a higher level, known as the portfolio level. The researchers studied Telstra over 40 years and found that certain assumptions needed for success in this type of planning were not consistently met, leading to limited progress in achieving integration targets. They suggest that viewing information systems architectures as valuable knowledge assets could help organizations reap the benefits of comprehensive planning approaches.
