Decision Sciences
8 years ago

New tools for soft systems methodology set to transform information systems.

European Journal of Information Systems
Tools for SSM: a justification – a reply to ‘critique of two contributions to soft systems methodology’
David Avison, Hanifa Shah, P. A. Golder

Paper Summary

The article "Tools for SSM: a justification" responds to criticisms of two contributions to soft systems methodology. The researchers defend the use of tools in SSM and argue for their importance in the methodology. The key findings suggest that tools play a crucial role in enhancing the effectiveness of soft systems methodology.

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