Decision Sciences
8 years ago

New Efficiency Measurement Tool Reveals Specialties and Weaknesses in Supermarkets

Mathematical Problems in Engineering
Dimension-Specific Efficiency Measurement Using Data Envelopment Analysis
Hongjun Zhang, Youliang Zhang, Rui Zhang

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Data envelopment analysis (DEA) was used to measure the efficiency of supermarkets in Nanjing, China. The study found that while some supermarkets were efficient overall, they may perform poorly in certain areas. The researchers developed two approaches to measure efficiency in specific dimensions, revealing new insights for managers to improve performance.