African public sector faces pressure to boost competence for better service
The public sector in Africa is under pressure to improve its performance by being more accountable, efficient, and providing better quality services. To achieve this, it is crucial to focus on developing the skills and expertise of its personnel. By creating competences based on the organization's core activities, the public sector can enhance its effectiveness in delivering products and services. This approach highlights the importance of skill management in the public sector and introduces new ideas from organizational management to improve public sector operations.