Technology revolutionizes organizational efficiency, favoring contracting over hierarchies in supply chains.
The article discusses how managers can choose the best way to organize their business based on factors like the type of work, uncertainty, and number of partners. Technology, especially e-business, plays a big role in this decision. The study shows that advances in technology have made it easier and cheaper to work with outside companies rather than doing everything in-house. This means that businesses can save money and be more efficient by using electronic integration solutions.