Business, Management and Accounting
8 years ago

Internal knowledge barriers hinder firms from sharing best practices effectively.

Strategic Management Journal
Exploring internal stickiness: Impediments to the transfer of best practice within the firm
Gabriel Szulanski

Paper Summary

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Knowledge Sharing

The article explores why it's hard for companies to share their best practices internally. They found that the main obstacles are related to knowledge, like not understanding the information or having a difficult relationship between the giver and receiver. This means that it's not just about motivation, but also about how well the information is understood and how well people get along.