The article discusses the importance of software quality and reliability in less developed countries. It emphasizes that software quality is crucial for the future of the software industry. The researchers collected reviews through questionnaires and visits to experts in software design and maintenance. They suggest using techniques like CMM and Process Maturity Hierarchy to measure software reliability. The key to creating reliable software is identifying and addressing all factors that can lead to software failure. By focusing on these weaknesses, reliable software can be developed.