Business, Management and Accounting
8 years ago

Telecom Companies Crack the Code to Retain Customers for Life

Journal of Shandong University of Technology
Application of data mining in telecommunication customer churning
JU Chuan-xiang

Paper Summary

Data mining technology was used to prevent customers from leaving a telecommunications company. By analyzing past data, models were created to predict customer churn. After testing different models, the most effective one was identified.

Related papers

Business, Management and Accounting
8 years ago

Data mining predicts customer churn, revolutionizing after sales service strategies!

Customer Equity
Data Mining Techniques
Retail Behavior
Business, Management and Accounting
8 years ago

Telecom Companies Can Now Predict and Prevent Customer Churn with Unprecedented Accuracy

Customer Equity
Customer Relationships
Business, Management and Accounting
8 years ago

Data mining predicts Indian bank customer churn, maximizing profits and loyalty.

Customer Equity
Customer Relationships
Retail Behavior