Outsourcing Transforms Industries, Boosts Productivity and Profits Worldwide
The article explores how service outsourcing has evolved based on producer services. By focusing on business and knowledge process outsourcing in the first and second industries, the industrial structure of service outsourcing is improved. This optimization leads to the evolution of the logic behind service outsourcing, resulting in a theory framework for its evolution. The theory is supported by real-world examples from the second industry.