Business, Management and Accounting
8 years ago

Library Automation System Revolutionizes Quality of Service Management

SSRN Electronic Journal
Information Technology Innovations in Library Management: A Case of SIMS
P. S. Aithal, P. Harischandra, S Shylesh

Paper Summary

Academic libraries are using technology to improve their services. A study at SIMS library looked at how automation affects the quality of library services. They found that the automated system had a positive impact on managing library services, making staff happier, and improving client relations.

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