The article discusses how important it is for businesses to have a clear understanding of how they operate in order to improve. The researchers believe that businesses can be engineered like systems, using theories and designs to reach their goals. They focused on creating models of businesses to help people understand how they work and how to make them better. By studying a manufacturing enterprise, they identified six key activities that make up a business. They also developed a way to classify these models based on their scope, enactment, and dynamicity, which can help different people understand and use them more easily.