Trust is Key: Retaining Suppliers Boosts Value in Automotive Chains.
The article explores how trust and relationship value impact supplier retention in South African automotive supply chains. The study shows that trust is a crucial factor in retaining suppliers, even more so than relationship value. By maintaining trusting, long-term relationships with suppliers, automotive component suppliers can ensure the best value from their partners. This research sheds light on the importance of trust in fostering strong supplier relationships in the competitive automotive industry.