Australian Public Sector Reforms Drive Efficiency and Customer Focus.
The study explores how Australia's public sector has changed to focus more on managing finances and improving services. The government's policies were the main reason for these changes. The Australian Public Sector made structural and operational changes to save money, be more accountable with budgets, and provide better service to customers. These changes were driven by New Public Management principles, especially in financial management. Overall, the reforms in Australia's public sector have led to more accountability and a focus on performance.