Collaboration over Competition: Businesses Embrace Supply Chain Centric Approach for Customer Value Creation
The article discusses how supply chain management is becoming increasingly important in modern business. It introduces the concept of a supply chain organization model, which suggests that companies in a market should work together instead of competing. This approach focuses on creating value for the end customer through collaboration and a new perspective on purchasing. The key finding is that a relational management approach is crucial for the success of the supply chain organization model.