Unreliable railway travel times impacting commuter choices in Tokyo metropolitan area.
The study looked at how uncertain travel times on urban railways affect passengers' choices. They surveyed people in Tokyo to see which railway services they preferred based on factors like travel time, congestion, and cost. They found that people care more about travel time reliability for certain purposes, like shopping or going to the airport. By using a special model, they showed that this is especially true for trips to shop or catch a flight.
