The article discusses Soft Systems Thinking (SST) and Soft Systems Methodology (SSM) to help people understand complex systems better. It explains how interpretivist systems thinking works and explores the key features of these approaches. The main goals are to promote the use of SST and SSM in academic and business settings and to encourage researchers to think more critically when using interpretive systems methodologies. The study aims to address the issue of instrumental bias in many publications in this field.