Majority of Malaysian Small Businesses Lagging Behind in E-Commerce Adoption
E-commerce is a new way of doing business in Malaysia, especially for small and medium electrical and electronics industries. A study found that over half of these companies have not implemented E-commerce due to reasons like lack of funding, knowledge, infrastructure, security concerns, and skilled staff. However, those who did implement E-commerce did so to enhance their company's image, expand internationally, gain a competitive edge, increase customer base, and boost productivity. Despite government efforts to support E-commerce development, many small and medium businesses still face limitations in accessing these programs.