Citizens' engagement and participation in government are important topics that are being talked about a lot. Social media is being used more and more to involve citizens in decision-making processes. When citizens are given more power by the government, it can lead to big changes in how the government works. This can even result in a "Do It Yourself government" and a "user-generated state". By looking at how citizens and the government work together, we can see how technology like social media can help make these changes happen.