Privatization of water services in the Netherlands is a hot topic. Some think it can save money and make things clearer, while others believe the current system works well and is affordable. The author suggests that the quality of water services should be judged not just on efficiency, but also on how it affects the whole water system and protects small customers. It's possible that a public agency could improve without privatization. The success of privatization depends on having good regulations in place. The focus should be on improving public goods and services, rather than just comparing public and private sectors.