The "Handbook of Communications Systems Management: 1999 Edition" is a guide for IT managers to effectively handle complex end-user needs with limited resources. It covers topics like strategic planning, systems planning, and IT architecture alignment with business goals. The handbook, written by 41 experts in networking and IS management, offers insights on managing communications systems, selecting technologies, and reducing costs. It provides tools, illustrations, and diagrams to help managers evaluate, implement, and maintain effective communication strategies in a rapidly changing technology landscape.