New model ensures sustainable success for organizations implementing operational excellence.
Many organizations are trying to improve their operations to stay competitive. While they see initial success, it's hard to keep it up. This paper looks at how to make these improvements last. The researchers found that focusing on social, economic, and environmental factors, as well as organizational culture and agility, is key to long-term success. By following a sustainability model, organizations can make sure their operational excellence initiatives stick around. This is the first time a model like this has been proposed.