The article explores how small and medium-sized businesses can use key performance indicators and the Balanced Scorecard to measure their success. By looking at research from 2014 to 2019, the authors found that these methods are effective but can be challenging to implement, especially for non-productive businesses. Many companies use a combination of key performance indicators and the Balanced Scorecard to track their performance. However, there is a lack of knowledge on how to apply these methods in SMEs, leading to a gap in understanding that needs further research.