Robots Revolutionize Singapore Libraries, Enhancing Efficiency and Customer Experience
Robots and automatic sorting machines are being used in Singapore public libraries to help with tasks like sorting returned books and moving library materials. The National Library Board started using robotics in 2013 and has since automated many tasks to make operations more efficient. These technologies have improved customer experience, saved money, and made work easier for library staff. The robots and automation tools have allowed staff to focus on more important tasks like helping library visitors and running programs.