Organizational behavior key to competitiveness in family businesses in Mexico.
The study looked at how the behavior of employees in family service companies in Tijuana, Mexico affects the competitiveness of the businesses. They surveyed 168 employees to see how factors like teamwork, communication, recognition, and training impact the company's success. The results showed that these factors directly influence how competitive the companies are in the market. This suggests that investing in improving organizational behavior can help family businesses thrive and stay competitive in Mexico and globally.