Computer Science
5 years ago

New software quality model prioritizes user satisfaction for industry success.

International Journal of Productivity and Quality Management
A Study on Software Quality Factors and Metrics to Enhance Software Quality Assurance
Nigussu Bitew, Jagannath Singh

Paper Summary

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The article focuses on improving software quality from the user's perspective. Researchers gathered 27 software quality metrics and surveyed university students to rank important factors. The findings led to a new quality model based on user feedback.