The study analyzed how characters in "The Incredibles 2" movie express complaints. Complaints can affect relationships, so characters use different strategies to convey negative feelings. These strategies range from mild to severe, allowing characters to soften or strengthen their complaints. Complaints are not just in real-life conversations but also in movies. The research looked at complaint classifications, functions, strategies, and responses in the movie. The goal was to understand how characters in the movie express complaints using different techniques.