Business, Management and Accounting
5 years ago

Factors Revealed: Boosting Customer Loyalty in Catering and Beauty Markets.

Sustainability
Service Customer Loyalty: An Evaluation Based on Loyalty Factors
Neringa Vilkaitė-Vaitonė, Ilona Skačkauskienė

Paper Summary

Related papers

Business, Management and Accounting
4 years ago

Customer trust key to BNI London branch success and customer loyalty.

Customer Relationships
Consumer Behavior
HR Management
2 views
Business, Management and Accounting
4 years ago

Service quality key to online retail loyalty, trust and satisfaction follow

Customer Relationships
Consumer Behavior
User Acceptance
Business, Management and Accounting
5 years ago

Customer loyalty programs boost satisfaction and loyalty, guaranteeing companies optimal income.

Customer Relationships
Retail Behavior
Consumer Behavior
2 views

This article explores what makes customers loyal to a business by looking at different factors like customer preferences, service quality, and the environment. The researchers found that these factors can affect how loyal customers are and can help businesses understand how to keep customers coming back. They also discovered that certain factors can prevent customers from reaching the highest level of loyalty. By studying these factors, marketers can figure out how to increase customer loyalty, especially in industries like catering and beauty.