Business, Management and Accounting
4 years ago

Customer Satisfaction Key to Long-Term Business Success, Study Finds

1 view
Review on customer satisfaction
Nurnatasha Mohd Yussoff, Syafiqah Md Nayan

Paper Summary

The article talks about how important it is for businesses to make sure their customers are happy. When customers are satisfied, it means the business is doing well in the market. Businesses that keep their customers happy for a long time are successful because they have loyal customers who like their products and services.

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