proem

Social Sciences

4 years ago

Surprising study reveals transparency may not always build trust in government

Government Information Quarterly

Latent transparency and trust in government: Unexpected findings from two survey experiments

Stephan Grimmelikhuijsen, Suzanne J. Piotrowski, Gregg G. Van Ryzin

Paper Summary

Social Sciences

4 years ago

Surprising study reveals transparency may not always build trust in government

Government Information Quarterly

Latent transparency and trust in government: Unexpected findings from two survey experiments

Stephan Grimmelikhuijsen, Suzanne J. Piotrowski, Gregg G. Van Ryzin

Paper Summary

Transparency in government is thought to build trust, but two experiments showed that just knowing about open government laws like FOIA doesn't always make people trust the government more. In fact, it might even make them trust it less. This suggests that the idea that transparency always leads to trust in government needs a closer look.