The article explores the difference between diversity and inclusion in a Swedish hospitality organization. By combining two frameworks, the researchers studied how diversity and inclusion impact the workforce. Through interviews and observations at The Elysium, they found that diversity without inclusion can harm the organization. Inclusion is crucial for leveraging the benefits of a diverse workforce, while exclusion can lead to negative consequences. This research sheds light on the importance of managing diversity holistically to maximize its positive impact and avoid potential issues.