Unlocking Supplier Secrets: How Performance Info Boosts Buyer-Supplier Relationships
The study looked at how sharing performance information between buyers and suppliers affects their relationship. They found that good communication and collaboration (relational governance) are key for creating value in these relationships. Suppliers who share performance data with buyers positively impact the relationship. For strategic suppliers, good communication is even more important than just sharing information. This research helps us understand how performance management can improve relationships in supply chains.