Empowering Users to Shape Online Discussions: The Future of Moderation
The article discusses different ways of moderating online content, focusing on community-based moderation models like Wikipedia and Reddit. It contrasts this with centralized corporate moderation models on platforms like Twitter. The goal is to guide researchers studying community self-moderation and shape discussions about the future of online moderation. The article suggests six key questions for future research to develop user-driven moderation that can be used widely online, as an alternative to current corporate moderation models.