The article discusses how banks in Ukraine are using anti-crisis measures to provide banking services during the coronavirus pandemic. It looks at ways banks can improve their services in times of crisis and analyzes their role in the economy. The study suggests methods for ensuring stable development of banking services in Ukraine during crises. It emphasizes the importance of monitoring banks' performance and service quality, especially during economic challenges. The research identifies factors affecting the economy and the banking system, and proposes steps for regulating banking services and advancing the banking sector in Ukraine.