Banks' Financing Arm Boosts Profits, Retains Customers in Indonesia
The article discusses how banks in Indonesia can benefit from entering the financing industry as part of their supply chain. By examining the current market and financial companies, the study found that establishing a financing company can lead to increased profits and customer retention. The research also highlighted the importance of monitoring systems and mechanisms in ensuring effective supply chain management. The study focused on Indonesian banks listed on the stock exchange from 2015-2017 and found that most management did not own company shares, and there was a lack of clear financial expertise among audit committees. Overall, the findings suggest that integrating financing services can help banks grow and attract new customers.