Faulty machinery leads to abnormal product defects, costing Indonesian food manufacturer millions.
This study looked at how a company deals with damaged products at a food production factory. The aim was to understand how they handle accounting for these damaged products. The researchers used a descriptive qualitative approach to study this. They found that the company categorizes damaged products as those that can still be sold normally, those that can't be sold, those that are defective but can still be sold, and those that can't be sold at all. The company either sends the damaged products back to be remade or sells them as miscellaneous income. The researchers suggest that regular checks on machines could help reduce the number of damaged products.