Unlocking Tacit Knowledge: IT Solutions Revolutionize Knowledge Management Systems
The article discusses how knowledge management systems can help support and even replace tacit knowledge in organizations. It explores how information technologies can be used to develop applications that merge explicit and tacit knowledge. The main goal is to understand how IT can assist in managing both types of knowledge effectively. The key findings suggest that guidelines should be developed to differentiate IT support for explicit and tacit knowledge, helping knowledge workers and managers choose the right technology for their needs.