Trust in agency fosters intrinsic motivation and trustworthy behavior, altering conventional predictions.
The article discusses how trust between a boss and an employee can lead to better work outcomes, even without external rewards. The study shows that when employees feel trusted, they are more likely to work hard because of internal motivations like following rules, being ethical, or helping others. This can lead to better results in uncertain situations, and bosses benefit more when employees are cautious. Also, bigger rewards don't always mean more effort or better results. Trust between bosses and employees can lead to positive outcomes in the workplace.