The article discusses the growth of microfinance in India and globally, focusing on how technology like Decision Support Systems (DSS) can help reduce volatility in decision-making by Microfinance Institutions (MFIs). Microfinance provides financial services to low-income individuals, helping them increase income and build assets. Over 100 million clients have been reached by MFIs with high loan repayment rates. The industry has evolved to operate more like traditional financial institutions, moving away from reliance on subsidies and aid.