Conflict in the Workplace: The Key to Unlocking Team Performance
Task conflict doesn't always help teams perform better. The reason for this is that task conflict is often mixed up with other types of conflict, like relationship or process conflict. Also, how conflict is measured and analyzed can affect the results. Factors like shared values, common goals, and past experiences can also influence how conflict impacts team performance. To make task conflict work well, teams need to have trust and create norms that encourage healthy debate. Training in conflict management and considering individual differences can also help. Future research should focus on better ways to measure task conflict and understand how it affects team dynamics.