Companies Profit by Selling Damaged Goods, Regardless of Customer Valuations
Companies sometimes intentionally lower the quality of their products to offer different price options, even if it doesn't save them money. A study found that this strategy is profitable when the damaged product is worth less than the undamaged one. If the damaged product is worth a constant proportion of the full product, it's not profitable. Selling a lower-quality product is more profitable if it brings in more money per unit sold.