Electronic markets revolutionize business transactions, leading to more outsourcing and integration.
Electronic markets that make it easier for businesses to find partners can change how companies work together. By studying firms in a value chain connected to a common electronic market, researchers found that lower search costs can lead to more outsourcing and market-based transactions. The type of technology used affects whether companies will outsource more or integrate tighter. When searching for partners is information-heavy, electronic markets lead to more outsourcing and less integration. But when searching is communication-heavy, electronic markets lead to tighter integration. This research shows that the type of technology and business activities supported by electronic markets can greatly impact how companies work together.