Social Sciences
4 years ago

Knowledge-Intensive Business Services Transforming Service Innovation Landscape

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Series on technology Management
THE CHANGING CHARACTER OF “SERVICE INNOVATION” AND THE EMERGENCE OF “KNOWLEDGE-INTENSIVE BUSINESS SERVICES”
Rod Coombs

Paper Summary

The article discusses how service innovation is changing and how Knowledge-Intensive Business Services (KIBS) play a crucial role in driving innovation. KIBS are seen as key players in bringing about new ideas and advancements in various industries. The focus is shifting towards a theory of innovation led by services rather than products.

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