The study looked at small manufacturing businesses in the West Bank to see how owners' characteristics affect their decision-making during times of political and economic change. They found that in small firms with three or fewer employees, the owners' skills impact profitability, while larger firms' profitability is linked to physical assets like location and equipment. In uncertain environments like the West Bank, smaller businesses benefit more from education and training, while larger businesses benefit from financial support and advice. Programs to help businesses in such environments should consider the size of the firm when providing assistance.