Business, Management and Accounting
4 years ago

Organizational change linked to trust in management: key factors revealed.

SSRN Electronic Journal
The Production of Trust During Organizational Change
Rune Lines, Marcus Selart, Bjarne Espedal, Svein Tvedt Johansen

Paper Summary

Organizational change can impact trust in management. Trust can be affected by how the change is carried out and its consequences. Post-change emotional stress and justifying change negatively impact trust, while participation and decision quality positively impact trust. Tenure can moderate the effects of change on trust.

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