The study looked at how changes in banking rules in Pakistan affected the performance of commercial banks. They surveyed 15 out of 35 banks and found that reforms like privatisation, deregulation, and market-based management improved banking operations. Removing restrictions on private and foreign banks led to better services and increased competition. Banks faced challenges like lack of skilled staff, but plan to expand and form partnerships with foreign banks. However, the central bank struggled to reduce the gap between interest rates, due to factors like high inflation and bad loans.