Price change mistakes at retailers lead to lawsuits and reputation damage.
The article explores how stores change prices, focusing on supermarkets and drugstores in the U.S. It looks at the steps involved in adjusting prices, factors influencing these decisions, and the impact of mistakes in the process. The study shows that the complexity of price changes affects stores' pricing strategies and how mistakes can lead to legal issues, reputation damage, and inventory problems. Retailers try to minimize these negative effects to maintain their business.