The article discusses how a Quality Management System was developed at an Automotive Excellence Center to meet ISO 9001:2008 requirements. The researchers aimed to understand ISO standards, analyze the needs of the center, and create a quality manual and procedures. ISO promotes a process-based approach for effective quality management. The ISO 9001:2008 standard has eight sections with subsections outlining quality processes. The quality manual defines the system, responsibilities, and processes to ensure quality. It also informs customers and stakeholders about the center's quality controls.